beware the 'home information pack valuation'!

Dear Seller 

Many sellers are waking up to the fact that the advice given by their first choice estate agent when they came onto the property market was at best over-excited and over-optimistic or at worst downright deception. In the run up to the original deadline for the introduction of Home Information Packs all the main high street estate agents were scrambling over themselves to secure as much business as possible while a glut of potential sellers requested market appraisals. What better way to secure the business than to ensure seller satisfaction with overpriced valuations. 

Ironically and owing to our level-headed long term perspective Red Roof’s new instructions were running low at exactly this time, and we are sure this was as a result of the cut-throat approach of our competitors. The only thing is, as sure as eggs is eggs, one by one all of those sellers will realise (some sooner and some later) exactly what has happened. 

No sour grapes from us here, all we ask is you please really consider voting with your feet if you think your current agent is guilty of this tactic. They may have dressed it up as “testing the market”.  But given the volume of property coming onto the market in a great surge in May, any professional with any brains would know that it would turn into a buyer’s market very quickly and really test price stability, not price rises. 

We are striving to make estate agency more reputable. We can only succeed if sellers switch agents if they feel they have been given poor service or poor advice. If you feel that way, we would love to talk to you and offer the service you were hoping for in the first place. 

Professionalism and service before anything else…guaranteed. 

Yours sincerely 

Matt Holmes MNAEA LLB Hons

Principal Estate Agent

Red Roof Estate Agents

Member of the Ombudsman for Estate Agents Scheme

Member of the National Association of Estate Agents